To use the UPS Tracking feature you must have first received your tracking number from Planetraver. This number is not automatically given out. It is usually reserved for when your shipment is overdue. However, you can request one through our contact form.

To get your UPS tracking number, please be sure to give the following required information pertaining to your order:

• Your order number
• Date of purchase
• Full name
• Delivery address

Planetraver has no control over what happens when you enter your tracking number and click on the 'Track it' button. This page simply sends your number to UPS and returns the information UPS provides. We cannot answer any questions about any information returned to you. If you do have a question about anything you should go to www.ups.com or call your nearest UPS office.